Privacy Policy

Privacy Policy for ThoroughCrowd

Last updated: 9/26/2026

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

  • Account Information: Name, email address, password
  • Profile Information: Favorite horse racing track, how you discovered our service
  • Communication Preferences: Email marketing opt-in status
  • Usage Data: How you interact with our website (with your consent)

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Create and manage your account
  • Send you marketing communications (only if you opt-in)
  • Respond to your inquiries and provide customer support
  • Analyze website usage to improve user experience (with your consent)
  • Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting our business, including Google Analytics (with your consent)
  • Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You have control over these through our cookie consent banner:

  • Essential Cookies: Required for website functionality, authentication, and security
  • Analytics Cookies: Google Analytics cookies (only with your consent) to understand website usage

You can manage your cookie preferences at any time through your browser settings or by contacting us.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure hosting infrastructure

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications
  • Cookie Control: Manage your cookie preferences

To exercise these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specific retention periods:

  • Account Data: Until you delete your account or request deletion
  • Analytics Data: Up to 26 months (Google Analytics default)
  • Communication Records: Up to 7 years for legal compliance

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.

9. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically.

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us:

Note: This privacy policy applies to personal information collected through our website. For information about horse racing partnership investments, please refer to the specific partnership agreements and disclosures.